Return and Refund Policy
Return and Refund Policy
Thank you for shopping at The Victorious Poet. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Please contact our customer support team at Thevictoriouspoet@gmail.com to initiate a return. We will provide you with instructions on how to proceed with the return.
Please note that the customer is responsible for the return shipping costs unless the return is due to a defect or error on our part.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size, color, or a similar product, please contact our customer support team at [insert contact email] or [insert contact phone number]. We will provide you with instructions on how to proceed with the exchange.
Exceptions
The following items cannot be returned or exchanged:
- A clearly human damage book or pages
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at [insert contact email] or [insert contact phone number].
For more information, please review our Terms and Conditions.